Privacy Policy

Effective Date: 7/2/2026

At JC's Christian Book Store, an independent Christian retail bookstore, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our retail store, website, or subscribe to our communications.

Most importantly: We do not sell, rent, or trade your personal information to third parties under any circumstances.

1. Information We Collect

We collect information that you provide to us directly, as well as data automatically generated when you interact with our website. This includes:

• Contact Information: When you subscribe, create an account, place an order, or request a custom engraving quote, we collect your name, email address, and phone number.
• Activity and Viewing History: We automatically track how you interact with our website. This includes your viewing history, the book genres or custom gift pages you visit, and your general browsing patterns.
• Transaction Data: Details about the products you purchase and the custom design specifications you provide for our services.

2. Cookies and Tracking Technologies

Our website uses cookies, plugins, and similar tracking technologies to help keep track of your browsing session and improve your experience. Specifically, we use cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages by text message, provided you have opted in to our SMS program.

3. Our Text Messaging (SMS) Program & How We Use Phone Numbers

We offer an SMS program to keep you informed about your orders and provide special updates. If you opt-in to provide your phone number, it is used in the following ways:

• Cart Reminders: As mentioned above, we use tracking data to send you text message reminders if you leave items in your online shopping cart.
• Order & Service Fulfillment: We use your phone number to send essential updates regarding your purchases, such as notifications when your custom laser-engraved items are complete and ready for pickup or shipping.
• Customer Support: We may use your phone number to contact you to clarify custom order details, resolve issues, or respond directly to your inquiries.
• Marketing Communications: If you explicitly opt-in to promotional messaging, we may send occasional text messages regarding new arrivals, store promotions, or special discounts.

4. How We Share Your Information

We only share your data in limited, necessary circumstances to operate our business, such as processing payments or hosting our website securely.

• Service Providers: We share necessary data with trusted third-party service providers who assist us in operating our website and fulfilling orders. These providers are legally obligated to protect your information and may only use it to perform specific tasks on our behalf.
• Strict SMS Data Protection: The above data sharing explicitly excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties. Your phone number and SMS consent are strictly used for our direct communications with you.
• Legal Compliance: We may disclose your information if required to do so by law, such as in response to a lawful request by public authorities.

5. How We Store and Protect Your Data

We take the security of your subscriber data seriously. Your personal information, including your phone number and viewing history, is stored on secure, encrypted servers. We implement industry-standard security measures to protect your data from unauthorized access or disclosure. We retain your data only for as long as your account is active or as needed to provide our services and fulfill custom orders.

6. Your Rights and Choices

• Access and Correction: You can review and update your contact information at any time by contacting us or logging into your account.
• SMS Opt-Out: You may opt out of receiving text messages from us at any time by replying "STOP" to any of our SMS messages.
• Data Deletion: You can request the permanent deletion of your account and associated data (including your viewing history and phone number) by contacting us directly.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Email: customerservice@jcschristianstore.com

Phone: 845-673-6102

Mailing Address: 680 Route 211 East, Middletown, NY 10941